Office Assistant Certificate


The program emphasizes the essential skills required for office assistants working in a contemporary office environment. According to the Pennsylvania Department of Labor and Industry, office and administrative support occupations comprise one of the largest occupation groups in the Commonwealth. The Center for Workforce Information and Analysis projects 105 annual openings in this field in Montgomery County.

Program Description

Via a competency-based curriculum, the Office Assistant Certificate Program prepares students with middle-skills training in the areas of modern office management, business software essentials and Microsoft Word applications for future employment as office assistants in a variety of industry settings. It is delivered online with optional weekly in-person labs. Three face-to-face workshops are held for job search and test preparation. Topics include: typical office protocols, time management, office equipment and technology, records management, meeting and travel planning, and proper business communication. The program provides a comprehensive overview of Microsoft Word software features commonly used in business environments. In this hands-on training, students will learn to create and customize documents using editing functions, formatting features, graphics and images, tables, charts, references, mail merge, and forms. The program is designed to introduce students to computer systems and how businesses and offices use these as tools for organization, communication, decision-making and analysis.

Primary Goals

Students will develop their customer service, teamwork, and problem solving skills via real-world office simulations. This program will also prepare students to manage shared and collaborative documents with the use of the comments, track changes, protection, and sharing features. Students will evaluate and implement the use of these programs to solve a variety of problems and scenarios via real-world simulation projects that one would encounter in typical business or office environments.

Consideration for Industry Certification

Students that successfully complete the program will have the opportunity to pursue the Microsoft Office Specialist (MOS) certification exam for Microsoft Word 2013.


Students who successfully complete the certificate will have the opportunity to articulate this course into the Office Administration credit programs to gain additional skills that will lead to advanced employment opportunities.


Office Assistant BICEC 1801


Prospective students will be tested via Key Train and must score at proficiency levels to enroll in the course. In order to increase proficiency levels, remediation via Key Train is available.

Recognition of Completion

Upon successful completion of the program, students will be issued a certificate from the College.

Learn more about Office Assistant. To apply to the program, call 215-619-7331 or email This email address is being protected from spambots. You need JavaScript enabled to view it..