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Online Support Services

Advising

An outstanding team of Academic Advising professionals are available to meet with you face-to-face or via the telephone to provide you with the information you need to successfully plan your program of study and with online class registration assistance. You can contact an advisor for more information or to setup an advising consultation.

Bookstore

The Bookstore has all your books, supply, and school merchandise needs in one convenient location. If you are local, you purchase your college supplies at either campus or order them online and have them shipped to you. The Bookstore also has many options to fit your needs and budget including renting your textbooks. Your required textbooks are provided via a link in WebAdvisor during the registration process.

Career Services

The Office of Career Services provides a number of online services to assist you with your career-related needs. Services include career assessments, exploring career options and developing a career and job search plan tailored specifically for you that is integrated with your academic plan. Useful career-related materials are available on the Career Services portal page and on College Central, an online career resource that contains locally available full- and part-time positions and internships, helpful videos, resume review and posting and numerous other job search resources. Career advisors are available on both campuses to personally assist you with your online activities.

Enrollment Services

The Enrollment Services Department consists of Admissions, Financial Aid, Records and Registration and Student Payments.

Admissions—If you wish to take online classes but have not yet applied for admission to the college please follow our instructions on our Admissions pages.

Financial Aid—Montgomery County Community College participates in most federal and state financial aid programs. We also offer some scholarships through the Montgomery County Community College Foundation. For more information on financial aid assistance, please visit our Paying for College web pages.

Records and Registration—Current students can register for course though the College’s online registration tool in WebAdvisor. Newly admitted students who wish to take online classes may complete the registration during or immediately after a short phone consultation with one of our advising specialists.

Student Payments—Students can pay for any registered courses through WebAdvisor. Please see your other payment options including the College’s Deferred Payment Plan as well as the College’s Tuition Refund Policy.

Health and Wellness—The College recognizes the impact of one’s health and well-being on the ability to be successful in the classroom. The primary focus is on proactive and preventive health related lifestyle behaviors. The Director of Health and Wellness Initiatives provides college-wide leadership in the development, coordination and promotion of health and wellness programs for students and employees. Free informational materials are available online and at both campus locations on a variety of health and wellness topics.

Libraries—The Libraries at Montgomery County Community college have extensive online resources including Ebooks, online articles, government documents, periodical titles, and audiovisual items through the online catalogue, iLink. The library has created many tutorials to help you navigate your online Internet and Database searches and has someone available via our online chat utility during normal business hours. For more information, please contact either Library.

Students with Disabilities—Montgomery County Community College is committed to the success of all students and ensures equal access to its educational programs, services, and activities to our online students with disabilities. The Disability Services Center (DSC) provides support and accommodations for students and resources for faculty and staff. More information, including documentation requirements, is available on the Services for Students with Disabilities website. Prospective online students with disabilities should arrange a consultation with the Director (Blue Bell Campus) or the Coordinator (Pottstown Campus) after applying for admission to the College.

Tutorial Services—The mission of Montgomery County Community College’s Tutorial Services is to serve students who are currently enrolled in academic courses. Tutorial Services helps students develop learning strategies based on their unique learning styles with the goal of creating successful students and independent learners. Tutorial Services has tutoring through Blackboard as well as live, synchronous chat sessions online. We encourage you to call Tutorial Services, to find out more information about the support services they offer to online students.

Technical Support

Once registered, online students experiencing technical difficulties have access to the Technical Help Desk call center and to the Student IT Services Site where they can obtain answers to frequently asked questions regarding technology. Additionally, students may access live support via chat room during prime time hours of operation or they may email their questions directly to a technician.

 

In the Spotlight...

Kathleen McElvenney
Kathleen McElvenney
Radiography

When Kathleen R. McElvenney was laid off from her job with an insurance company after 26 years of employment, she embraced the change as an opportunity to pursue a career she always wanted.