This course will introduce students to proper operating procedures for the front of the house and as it relates to other areas of a hospitality establishment. The course stresses the importance of front of the house experiences and as it relates to the overall success of the operation. During the course students will learn about customer service, front of the house operations, career opportunities, table service styles, various beverage categories, service, and applicable laws. Students are required to follow CAI professional dress policies to participate in class.
Last Updated: 03/01/2016