Current students
Faculty
Employees and student workers
Prospective students


 

 

Current Students

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I do not have required technology for online courses. How can the College help me?

The College is making every effort to assist students with their technology needs as we shift to remote delivery. Should you need assistance, please complete the form below:

Inform Montco of a Technology Need

I do not have Internet access? Are there any services available?

Several communications companies are granting temporary free Interent access to assist students and families throughout our community. Please see the resources below for possible solutions.

Comcast

  • Xfinity Hotspots – Xfinity Wifi Hotspots will be available to anyone who needs them for free – including non-Xfinity Internet customers. Once at a hotspot, select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.
  • Internet Essentials

AT&T

  • AT&T WiFi Hotspots – If you reside near a local business using AT&T, you may have access to free AT&T WiFi hotspots.
  • Access from AT&T – Offering two months of free service to new Access customers who order by April 30, 2020. $5/mo or $10/mo thereafter, depending on your speed.

Turn your smartphone into a WiFi Hotspot

If you have an existing mobile phone plan, you may be able to turn your phone into a mobile hotspot to thereby provide WiFi to a laptop. Due to the coronavirus, many phone carriers have removed typical data caps that typically make this option less appealing. Below are some helpful resources:

Montco's IT Help Desk

In need of support? The IT Help Desk is available 24/7/365. You can email helpdesk@mc3.edu, call us at 215-641-6495 or chat online with live support.

Who do I contact for questions related to courses, financial aid, payment, etc.?

For assistance, please email one of the areas listed below. Information is readily available on the College's website. Additionally, an automated chat system can assist you with questions, which is found on various sections of the website (under Admissions and Paying for College). We also recommend using the Search feature to quickly access information.

For general questions, please email Enrollment Services at enrollmentservices@mc3.edu.

How do I access Blackboard for remote classes? Do you have any tutorials?

You will attend classes remotely through Blackboard, our Learning Management System. To access the system, log in to Montco Connect and select the Blackboard icon from the Quick Links menu.

Don’t see your class(es) in Blackboard? Don’t stress! Courses may not be available until the first day. However, you can confirm your class schedule in Self-Service at any time.

Tutorials

Getting started with Blackboard

Using Blackboard Mobile app

Upload an assignment

Taking a test

Email in Blackboard

Blackboard Discussion Board

Blackboard Wiki Page

Blackboard Blogs

How do I register for classes? Do I need to be on-campus?

You can register for classes online through Self-Service. Use your educational planners to ensure you are registering for the correct courses for your academic program. If you have questions about registering online, email Enrollment Services at enrollmentservices@mc3.edu. If you need assistance selecting courses, email your Academic Advisor at advising@mc3.edu.

 


 

Faculty

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Accessing Blackboard

You can log in directly to access your Blackboard resources.

 


 

Employees and student workers

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Who do I contact if I am sick and unable to report to work?

Contact both your supervisor and Human Resources at 215-641-6544 or email hr@mc3.edu.

 


 

Prospective Students

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Who can I talk to about my application?

Our Enrollment Coaches are happy to guide you through the application process. Email your questions to admissions@mc3.edu.

Who do I contact for questions related testing, registration, financial aid, payment, etc.?

For assistance, please email one of the areas listed below. Information is readily available on the College's website. Additionally, an automated chat system can assist you with questions, which is found on various sections of the website (under Admissions and Paying for College). We also recommend using the Search feature to quickly access information.

For general questions, please email Enrollment Services at enrollmentservices@mc3.edu.

Do I need placement testing?

At this time, new students are not required to take a placement assessment. Temporary new measures are in place and you will need to consult with an advisor regarding placement and registration for your courses. If you have any further questions, contact the Testing Center at testing@mc3.edu.

Frequently asked questions